Deliverable 03 – Assessing Concepts and Theories of Healthcare Leadership Deliverable 03 – Assessing Concepts and Theories of Healthcare Leadership

ScenarioDue to increased turnover at Wynn Regional Medical Center (WRMC), analysis from the exit interview questionnaires were reviewed in a Board of Directors meeting. While reviewing the analysis, it was noted that “communication concerns” were common areas of dissatisfaction among the employees who resigned. The employees felt that:Managers did not hold regular staff meetingsEmployees were often not informed about changes in the organizationManagers did not ask employees for their input or feedback in decision makingEmployees were unable to voice their concerns without retaliationManagers did not communicate in a respectful mannerYou have been tasked with creating a presentation to address these communication concerns.InstructionsThe CEO of WRMC has requested that you create a PowerPoint presentation proposing a revised communication process for the board of directors. The presentation should contain speaker notes for each slide or voiceover narration. Based on the specific concerns listed in the scenario, your presentation should address how you will change the communication processes and include the following key points:What are some of the possible communication barriers and challenges of a multi-cultural healthcare facility? Include recommendations for addressing these barriers and challenges.What communication processes and practices will you put in place to address the following employee concerns?Staff meetingsOrganizational updatesEmployee input in decision makingEmployee concernsRespectful communicationWhat recommendations do you have for increasing departmental communication?Please include a minimum of two references (at least one reference from the module readings)

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