I need answers for these topics, please seperate them as #1 and #2. Divide the sources too.

Topic 1: Social media and the Internet has given an enormous amount of power to the consumer to expose problems with a company/brand. Share either a personal example of where you have shared your grievances with a company on social media or one you may have read about while looking through your own social media (Twitter, Facebook, etc.). Do you have any knowledge of the response by the company, if any?

Topic 2: One of the more famous examples of poor response in the wake of a viral complaint against a company is the “United Breaks Guitars” case study. Read a short article about it here and provide one additional communication tactic you would add to the five tactics listed at the end of the article.

"Looking for a Similar Assignment? Order now and Get 10% Discount! Use Code "Newclient"

If this is not the paper you were searching for, you can order your 100% plagiarism free, professional written paper now!

Order Now Just Browsing

All of our assignments are originally produced, unique, and free of plagiarism.

Free Revisions Plagiarism Free 24x7 Support