office issue two part assignment

I need an explanation for this Writing question to help me study.

While working in your office, you get an urgent email from the Max, the director of another department. Max claims that your work activity created a problem resulting in delays with his subordinates processing an important project, and he needs a solution to the problem as soon as possible. Upon further investigation, you discover there are some sub-assembly components needed that are not available for use. You have a couple of options that may help to mitigate the problem: contact the inventory control manager to locate a similar item for use or attempt to communicate with the supplier and have something similar sent to the plant.

Communicate a solid response to Max while collaborating with your department’s director.

Part I:

Compare in 175 to 350 words communication tools that could be used to create a response. Explain which method of communication you prefer and why you chose this method.

Communication tools:

  • Face-to-face interaction
  • Phone calls
  • Emails
  • Text

Part II:

Draft a 175- to 350-word email to send to the director (Max).

Ensure you include:

  • Your summary of his claim
  • The information that you gathered about the problem
  • Potential resolutions to the problem
  • Your recommended solution to the problem

Use professional language to communicate your response.

 
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