1. Describe TQM, Six Sigma and CMM (CMMI).2. What is a Structured Walk-thru?3. What are Service-Oriented Architectures?4. Describe the use of Documentation and Procedure Manuals.5. Describe the Testing, Maintenance and Auditing process.6. Describe how Systems are Distributed.7. Describe how Training is conducted during Implementation.8. Describe System Conversion.

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