Please Explain why should interviewers include these two questions in the interview process.

Do some research, and explain Why it is important to ask candidates these two questions?  

Question 1:  How would you handle a disagreement among staff or how you implement a new policy if the workers are hesitant to change? 

Question 2:  Tell me about a challenge or conflict you’ve faced at work, and how dealt with it.

Please write 2 paragraphs and explain each question.

And provide some references.

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